Last updated: 2025. Green Route Direct respects your privacy. This policy describes how we collect, use, and protect your information.
Information We Collect
- Name, email address, shipping address when you place an order
- Payment information (processed securely — we do not store card details)
- Age verification confirmation
- Browsing data via cookies for site analytics
How We Use Your Information
- To process and fulfill your orders
- To send order confirmations and shipping notifications
- To respond to customer service inquiries
- To send marketing emails (opt-in only — unsubscribe anytime)
- To maintain compliance records as required by federal hemp regulations
We Do Not
- Sell your personal information to third parties
- Share your information with advertisers
- Store payment card numbers
Data Retention
Order and compliance records are retained for a minimum of 3 years as required by USDA hemp program regulations. You may request deletion of personal data (excluding legally required compliance records) by contacting us.
Cookies
We use essential cookies for site functionality (age verification session, shopping cart) and optional analytics cookies. You may disable non-essential cookies in your browser settings.
Contact
Privacy inquiries: info@greenroutedirect.com